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| Practising these tips often make you realise how subtle changes can impact our communication skills. |
1. Avoid words such as 'uhm', 'uhh', 'like', 'you know'. These words have no individual meaning, and provide no value to the conversation. Instead, they unnecessarily lengthens your sentences, and decreases the efficacy of conversaton.
2. Use pauses to emphasize important parts in sentences. When you use pauses, it doesn't allow the conversation to sound monotonous. Instead, it allows the listener to understand important parts, and build his interest in the conversation.
3. Use statements more often. When you use statements, you share more informations about the topics. And, when you share more informations, you allow the listener with multiple options to talk about. This allows the conversation to run smoothly, and doesn't allow it to end abruptly.
4. Ask open-ended questions. When you ask open-ended questions, you get the reply in statements, rather than a simple yes or no. When you get the reply in statements, it gives you multiple options to talk about further. This allows the conversation to run smoothly, and doesn't allow it to end abruptly.
5. Pause for 3 to 5 seconds, before replying the other person. When you pause for a few seconds before replying, you are avoiding catching the breath of other person, and allowing him time to settle, after he has said his words. This allows him to listen and understand your reply efficiently, and makes the communication more effective.
6. Question for clarification. During conversation, whenever you are in a doubt, or you do not understand something, ask questions, such as, 'How do you mean?', or 'What do you mean by this?'. These questions invariably generates an explanation from other response, which helps you clear your doubt. Then, you can further ask some open-ended questions, and build the conversation.
7. Paraphrase the speaker's words in your own words. When you paraphrase the speaker's words in your own words, you are indirectly showing the speaker that you have listened to him attentively. This makes him feel important. When you make him feel important, it is easier for him to trust you. Then, it is easier for you to achieve the work that you expect from him.
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